BMW VF480 Water Cooled Supercharger Kit - VF VFK72-01

Warranty Information

If a VF-Engineering product is within the warranty period and you wish to make a claim, please follow the following procedure: 1. Call VF-Engineering at (714) 528-0066, asking for the Service Department and have the following information available: – Serial number of the supercharger (if applicable); – Copy of original invoice on which the product was purchased (must be dated and show retail store name); – Year, make, model, vehicle mileage, and engine specifications of the vehicle; – Number of miles on the VF-Engineering product; – Perceived problem – Service records should be available 2. VF-Engineering will then offer suggestions to help you in troubleshooting or will issue a return authorization (RA) number to return the product for warranty evaluation. 3. If You have been issued an RA number, you must “safety package” each product, which means you must place the product(s) within a shipping box strong enough to hold the weight of the product(s) and to maintain its shape during shipping with adequate packing material so that the product(s) will not hit other product(s), component(s), or the side of the box during shipping. You may want to use a professional shipping company. Clearly mark the RA number in large (approximately 2″) alphanumeric characters in two locations on the outside of the box with a bold marker. 4. Include in the shipping box the following items: – Serial number of the supercharger (if applicable); – Copy of original invoice on which the product was purchased (must be dated and show retail store name); – Year, make, model, vehicle mileage, and engine specifications of the vehicle; – Number of miles on the VF-Engineering product; – Perceived problem; – A copy of the original Three Year Warranty Registration, if applicable; – Return authorization number; and – Name, Address, and phone number to which the product is to be shipped after inspection. – Service records should be sent if asked. 5. Ship the properly safety packaged and marked box via United Parcel Service (800) 742-5877, www.ups.com, or other carrier, prepaid and insured for the retail value of the product being returned to: VF-ENGINEERING, Service Department, 1365 NORTH DYNAMICS STREET, ANAHEIM, CA 92806 RA number _________________ If a VF-Engineering Limited Warranty applies, your product will be repaired or replaced at VF-Engineering’s option and returned to you, freight prepaid (excluding any international taxes, tariffs, customs and/or duties, etc. which must be paid by you), via UPS ground service. If a VF-Engineering Limited Warranty does not apply, we will advise you of the specific reason for denial and explain to you the costs involved in repair or replacement of your product. After relaying this information we will, at your option, either proceed with the repairs as quoted or return your product(s) to you in the condition it/they are in at the time of inspection of the warranty evaluation by VF-Engineering. If the warranty does not apply and you do not want VF-Engineering to repair or replace your product, you will still be charged the dis-assembly and inspection charges for the product and the product will be returned UPS COD insured for the new retail replacement value. This means you must pay any dis-assembly and/or inspection charges, return shipping, and insurance charges to UPS before the box will be delivered back to you.