BMW Axle Back System - Remus 081021 1500

Warranty Information

After the goods are delivered the client must immediately inspect them. We specifically extend a guarantee with respect to defects already present at the time of delivery that are based on material and processing errors. We must be informed of such defects in writing immediately after individual deliveries are made, since otherwise the delivery shall be considered to have been unconditionally accepted and the client to have relinquished all claims in the context of the guarantee and with respect to damages. The nature and scope of the defect is to be delineated such that we can clearly determine the reason for the claim. The client is obliged to temporarily store the goods in question and to forward the goods in question on first call to us at his own expense, to double-check them. Our guarantee specifically does not apply to defects that are based on unprofessional use, excessive use, or that are based on abrasion (the guarantee applies only to rusting through, not to surface rust). Basically all guarantee rights and rights to damages in connection with the relevant parts become null and void in case of unprofessional assembly or changes in the goods or their components. If defects occur, the client is obliged to immediately allow an improvement in the form of free replacement or improvement of the goods in question and must set a suitable deadline for this in writing. Only if we do not make the improvement within the established deadline can the client demand a proportionate price decrease. In any case a claim of defects cannot be made if special versions of any nature whatsoever requested in the order by the client do not meet his expectations upon delivery. REMUS does not take over any guarantee or liability, especially not for the technical suitability, durability, permissibility, function or safety of a custom-made product which at least partly was constructed according to specifications, drawings, samples or constructions from the client. The client holds REMUS harmless against any liabilities connected with defects of these kind of products. Minimal deviations in drawings, models and samples that do not lead to any change in the goods themselves do not represent defects. Further demands by the client for replacements of any type whatsoever are ruled out unless the contractor or his personnel can be accused of intent or gross negligence. Defects in individual pieces only authorise a rejection of an entire shipment if the nature of a defect makes the entire shipment useless. Return shipments require our prior authorisation in all cases. The guarantee period equals 24 months, calculated from the date of receival, and applies to all parts which can be proven to be unusable before the transfer of risks, particularly due to incorrect design, poor materials or defective construction, or if their usefulness is considerably compromised. Replaced parts become our property when replacement shipments are sent or credit invoices issued and have to be returned to us upon request The regulation on presumption of § 924 ABGB is ruled out. The client must give evidence of the presence of a defect at the time of transfer.